Your Privacy is OurTop Priority
We protect children's and families' information with transparency and the highest security standards available.
How We HandleYour Information
Transparency is key to building trust. Here's exactly how we collect, use, and protect your family's information.
Information We Collect
We collect the following information when you use Zan Elimu:
• User account information (full name, email address, phone number)
• Authentication data (securely encrypted password)
• User role and account type (student, teacher, or administrator)
• Basic app usage information (login sessions, app version)
• Technical information (device type, operating system, app version)
• Subscription and payment information (when applicable)
• Session data for maintaining login status
All personal information is collected with appropriate consent and stored securely using industry-standard encryption.
How We Use Your Information
We use your information solely to provide and improve our educational services:
• Creating and managing your user account
• Providing access to educational content and classes
• Sending important updates about your account or our services
• Processing subscription payments and managing billing
• Improving our app functionality and user experience
• Ensuring platform security and preventing unauthorized access
We do not track individual learning progress or monitor student activity within classes.
Students have open access to all available educational content without restrictions.
We never sell your personal information to third parties or use it for advertising purposes.
Data Protection for All Users
We implement comprehensive security measures to protect all user data:
• All personal information is encrypted both in transit and at rest
• We use secure authentication systems with password protection
• Access to user data is strictly limited to authorized personnel only
• Regular security audits and updates to protect against threats
• Compliance with international data protection standards (GDPR, COPPA)
• Users can request data deletion at any time through our account deletion process
For users under 13: We comply with COPPA requirements and recommend parental supervision.
Questions AboutYour Privacy?
If you have any questions about our privacy policy or how we handle your information, we're here to help with complete transparency.
Email Us
privacy@zanelimu.com
We respond within 24 hours
Call Us
+255 697 122 606
Mon-Fri, 8AM-6PM EAT
Data Protection Officer: Available for all privacy-related inquiries